Contact 311

You can contact us to get non-emergency information or report a non-emergency issue. We're here to help.

Severe weather opening hours

Due to severe weather the Public Service Building and East Lake Street service centers close at 2pm today. 311 call center open until 9pm today.

Call 311

Use our automated call routing system to get answers 24 hours a day.

You can:

  • Connect in your preferred language.
  • Say a word or your phone's keypad to get answers to common questions.
  • Get connected to an agent trained to answer your question.

Call 311 or 612-673-3000

Get tips for using the automated system

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Email 311

You can email us 24 hours a day, 7 days a week. We will respond Monday through Friday 7 a.m. to 7 p.m. 

Email Minneapolis 311

Text 311

You can also text us a short question any time.

Learn how to text 311

Get the 311 mobile app

Report neighborhood issues on the 311 mobile app 24 hours a day.

TTY

311 Agents are equipped with computer-based technology that enables hearing-impaired individuals to easily communicate with the City  using their TDD/TTY devices. 

Call TTY 612-263-6850

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City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.
See services we provide

Report an issue

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