Contact 311
You can contact us to get non-emergency information or report a non-emergency issue. We're here to help.
Call 311
Use our automated call routing system to get answers 24 hours a day.
You can:
- Connect in your preferred language.
- Say a word or your phone's keypad to get answers to common questions.
- Get connected to an agent trained to answer your question.
Email 311
You can email us 24 hours a day, 7 days a week. We will respond Monday through Friday 7 a.m. to 7 p.m.
Text 311
You can also text us a short question any time.
Get the 311 mobile app
Report neighborhood issues on the 311 mobile app 24 hours a day.
Relay service
People who are deaf or hard of hearing can use a relay service to call 612-673-3000.
City of Minneapolis Service Center
Visit the Service Center when you need in-person services from the City.
Use our contact form
Send us your comments or questions.