How it works
What to expect
- The automated system answers the call.
- It will ask you to select your preferred language.
- It will ask you to say a few words or select options to get an answer to your questions.
If the automated system did not answer your question:
- You can start over to try again.
- During the day, after 2 tries, you can get connected to an agent trained to answer your question.
- After hours, you can leave a voice mail. Your question will be answered the next business day.