Rent a Scooter

Learn how to rent a scooter in the City.

How to rent a scooter

Basic scooter rental rules

To rent a scooter, you need:

  • To be age 18 or older
  • A valid driver’s license
  • A credit, debit or prepaid card

 

We encourage you to:

  • Wear a helmet
  • Understand the rules before you ride

Read scooter riding and parking rules

If you do not have a driver's license

  • State law does not require a driver’s license to operate a motorized foot scooter in Minnesota.
  • Still, most companies require customers to have a driver’s license as part of their rental agreements.

Rent a scooter

Get the app to start riding

  1. Visit the scooter company website or the app store.
  2. Download the scooter company’s app.
  3. Enter into the rental agreement with specific terms and conditions.

What you need to ride

The company rental agreements currently require the following:

  • A photo of your driver’s license
  • Credit/debit/prepaid card number
  • Your contact information

Find available scooters

You can find available scooters by using the company's app. 

  1. Start the rental by tapping the “Ride” (or similar) button on the app.
  2. Use the app to scan the QR code located between the handlebars of the scooter.

How to end your ride

  1. Find an appropriate parking spot.
  2. Tap the "End" (or similar) button on the app.
  3. Take a photo showing where you parked the scooter. 

 

Scooter rentals in Minneapolis

Rental hours

Hours

4 a.m. - 12 a.m. (Midnight)

Ordinance requires companies disable scooters at midnight. They're turned back on the following day at 4 a.m.

Unsafe riding conditions

If it becomes snowy and icy, the City may suspend operations temporarily or through the end of the year.

Scooter rides outside of Minneapolis

Scooter service areas

You can ride scooters in any city, including St. Paul and the suburbs. Please make sure there's enough battery life. You're responsible for following the scooter rules and laws of the city you're riding in.

When a ride ends outside the city

  • You cannot rent scooters left outside of Minneapolis.
  • You cannot place another ride until you return the scooter to Minneapolis.

Number of scooters in Minneapolis

We're approved to have, at most, 3,000 scooters in Minneapolis. We also have 3 licensees operating.

This number may increase or decreased during the program.

We adjust the number of scooters operating in the city based on:

  • Demand levels
  • Safety incidents
  • Amount of customer and citizen complaints we receive
  • Other considerations

Distribution requirements

Poverty areas

We must distribute at least 38% of scooter fleets throughout the Areas of Concentrated Poverty in Minneapolis

Such areas include:

  • North
  • South

Downtown Minneapolis

We cannot distribute more than 34% of scooter fleets to downtown and the surrounding neighborhoods

Such areas include:

  • North Loop
  • DT East/West
  • Elliot Park
  • Loring Park

Other areas in Minneapolis

We can distribute the remaining 28% according to companies approved application.

Contact scooter rental companies

Spin

Website

Spin

Phone

888-249-9698

Contact for support

support@spin.pm

Lime

Website

Lime

Phone

888-546-3345

Contact for support

support@li.me

Veo

Website

Veo

Phone

855-VEO-2256

Contact for support

Customer service email

Contact us

Minneapolis 311

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays