Utility billing

We explain how utility billing works, ways to pay and more.

Trouble paying your utility bill?

If you’re having a difficult time paying your utility bill, contact Community Action Partnership for financial help. Community Action Partnership’s program has grants and other resources to help people catch up on some of their bills. Visit caphennepin.org and look under “what we do” or call 952-697-1393 to find out if you’re eligible.

I want to

Keep your water on during COVID-19

We will not turn off your water if you cannot pay your bill during the COVID-19 emergency. Contact our customer service representatives to discuss payment options.

Contact us

Utility Billing Customer Service




Minneapolis Public Service Building
505 Fourth Ave. S., Room 620B
Minneapolis, MN 55415-1345

Office hours

8 a.m – 4 p.m.
Monday – Friday