Utility billing

We explain how utility billing works, ways to pay and more.

Avoid frozen water meters and service lines

It's winter. Protect your water meter and pipes from freezing — keep your property heated.

I want to

Keep your water on during COVID-19

We will not turn off your water if you cannot pay your bill during the COVID-19 emergency. Contact our customer service representatives to discuss payment options.

Contact us

Utility Billing Customer Service




Public Service Building
505 Fourth Ave. S.
Room 620B
Minneapolis, MN 55415-1345

Office hours

8 a.m – 4 p.m.
Monday – Friday