Emergency preparedness

We share information and resources to help you prevent, prepare for and recover from emergencies.
Water, masks, first aid kit, food, flashlight and other emergency kit items.
Aerial view of flooded streets.
Firefighter watching medical evacuation helicopter

What you need to know

The City's role

As a city, we're always working to keep our residents and businesses safe. You can count on us to:

  • Coordinate public health and safety responses to emergencies.
  • Alert you to potential emergencies so you can prepare.
  • Inform you about current emergencies and provide resources to help you.
  • Investigate and contain infectious disease outbreaks.

 

Your role

You can help yourself, your family and your community.

Get trained and volunteer

Tips and tools

Resources for kids, teens and families (Ready.gov)

Resources for people living with disabilities (Ready.gov)

Resources for pets (Ready.gov)

Resources for businesses (Ready.gov)

More resources

 

Ready.gov resources

Lightening bolt and clouds over city

Severe weather

Thunderstorms, tornadoes, heavy rain and flooding are common. Be prepared and stay safe.

Floods

Learn how to prepare and stay safe during and after a flood.
Young child drinking water from large plastic bottle

Extreme heat

Learn about the risks of extreme heat — temperatures over 90 degrees for several days in a row.
Blue snowplow with orange shovel on front clearing snow from a city street

Extreme winter weather

Learn how to prepare for and stay safe during a winter storm.
Person's hands washing with soaps under water faucet

Pandemics

Handwashing is one thing you can do to reduce your risk during a pandemic. Get more tips.
Mobile phone screen with the word security on the front and an off/on radio button set to on

Cybersecurity

Cyber-attackers can steal your money and personal information. Find out how to protect yourself.
Person in silver hazmat suit in foreground. Three more people in hazmat suits in background — two spray cleaning the other.

Hazardous materials incidents

Find out how to avoid and react to emergencies involving explosives, poisons and radioactive materials.
Person's hand holding a cellphone and pointing to text that says "Turn on notificiations?"

Emergency alerts

Pay attention to phone alerts and emergency sirens.
Dark sky and lightning bolts touch the ground near power lines.

Power outages

Get tips for protecting yourself when the power goes out.

City and local resources

A crowd of people close together outside.

Safety in public spaces

Know what to do to keep safe when you are in a large crowd.
Downed tree and power lines near cars and buildings.

Power outages

Xcel Energy explains how to report and respond to electric outages.
Hands of one person supporting another.

Mental health

Find support resources for you and your family.
Smoke rising above a forest of trees.

Climate change

Learn how we are preparing for climate change.
Traffic coming and going on snowy freeway during snowstorm.

Snow emergency

Get updates and information about possible snow emergencies.
Electric meter on house with snow piled on top.

Cold weather rule

Learn how Minnesota law protects you from having your having your heat shut off in cold weather.
Frying pan on fire on stovetop.

Fire safety

Read our fire safety tips and rules to prevent fire.
Red and white sphere image above that shows how coronavirus looks under a microscope.

Coronavirus

Stay up-to-date on testing, vaccines and more.

More resources

National organizations

American Red Cross

Centers for Disease Control (CDC) 

Do 1 Thing

FEMA Flood Insurance

FEMA Flood Maps

The Humane Society of the United States

National Weather Service

Ready.gov

Local organizations

City of Minneapolis - Immunization information

Emergency Communication and Health Outreach (ECHO)

Minnesota Department of Health (MDH)

Minnesota Department of Health - Extreme heat resources

Training and volunteer opportunities

Stop the Bleed interactive course

Red Cross CPR and First Aid training and volunteer opportunities

Civil Air Patrol

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays