Contact 311
You can contact us to get non-emergency information or report a non-emergency issue. We're here to help.
Call 311
Use our automated call routing system to get answers 24 hours a day.
You can:
- Connect in your preferred language.
- Say a word or your phone's keypad to get answers to common questions.
- Get connected to an agent trained to answer your question.
Email 311
You can email us 24 hours a day, 7 days a week. We will respond Monday through Friday 7 a.m. to 7 p.m.
311 mobile app
The 311 mobile app is currently offline for upgrades
The new Minneapolis 311 mobile app will be available later this month, pending approval from the Apple App Store and Google Play Store.
We will provide an update when the app is available for download.
Relay service
People who are deaf or hard of hearing can use a relay service to call 612-673-3000.
City of Minneapolis Service Center
Visit the Service Center when you need in-person services from the City.
Use our contact form
Send us your comments or questions.