311

We are the remote access point for all non-emergency information and service requests.
Contact 311

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What we do

We explain what our department does and when to contact 311.

311 customer feedback

You can give feedback on your experience with 311.

Ways to contact 311

There are many ways to contact 311. You can call, email, text or use our mobile app. 

Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.

Get help from 311

If you need immediate assistance, contact 911.

 

hands of two people at Customer service window

City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.
See services we provide

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays

Severe weather opening hours

Due to severe weather the Public Service Building and East Lake Street service centers close at 2pm today. 311 call center open until 9pm today.