The 311 Department is the primary source of contact for the City. We provide a single access point for all non-emergency information and service requests.
There are many ways to contact 311. You can call, email, text or use our mobile app.
Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.
Minneapolis residents, businesses and visitors can contact 311 to:
How are we doing? Tell us about your experience with 311.
Email Minneapolis 311
311 or 612-673-3000
7 a.m. – 7 p.m.Monday – Friday
See list of City holidays
Last updated on April 27, 2021
Ask 311 about City services or report non-emergency issues. You can access 311 in many ways, including: