We are the remote access point for all non-emergency information and service requests.

Ways to contact 311

There are many ways to contact 311. You can call, email, text or use our mobile app. 

Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.

Get help from 311

If you need immediate assistance, contact 911.


hands of two people at Customer service window

City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.

Contact us

Minneapolis 311


7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays