311

We are the remote access point for all non-emergency information and service requests.
Contact 311

Reduced hours: 311 Call Center and Service Center will close early on 12/24/25.

The 311 Call Center will close at 4:30 PM CST, and the service center will close at 2:00 PM CST.
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What we do

We explain what our department does and when to contact 311.

311 help

There are various ways to get in touch with 311.

Ways to contact 311 video

Watch our video to learn about the many ways to contact 311. You can call, email, text or use our mobile app.

311 help on every web page

Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.

Get help from 311

If you need immediate assistance, contact 911.

 

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City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.
See services we provide

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays