Overview
When you come to the shelter to take your lost pet home, you will need to:
- Prove that you are:
- At least 18-years-old
- The pet's owner
- In some cases, you will need to pay fees and fines.
Lost pet recovery
We are happy to reunite pets with their owners.
If the City finds your pet
If we find your pet and it is licensed
- We will deliver it to your home at no cost.
- If you're not home or home delivery is not an option, we'll hold your pet at our shelter. We will charge you a daily kenneling fee.
If we find your pet and it is not licensed
- You will have to pay:
- Impound fee
- Kennel fee
- License fee
- Additional fines, in some cases
If you think you found a match at our shelter
Make an appointment to pick up your pet right away.
Bring proof that you are the owner. Here are some forms of proof that we will accept.
- Photos of you and your pet
- Adoption paperwork
- Bill of sale
- Veterinary records
Recovery costs
Review this list of possible fees and fines. Be prepared to pay them when you pick up your pet.
| Service | Cost | Details |
|---|---|---|
| Impound | $55+ |
No charge if the pet is licensed and has not been impounded before. |
| Boarding | $25 per day, plus tax | This helps cover the cost kenneling and caring for your pet. |
| License | $30 minimum | No charge if the pet is licensed. See licensing costs. |
| Fines | Ask if you owe any fines. |
Schedule an appointment
Use the appointment scheduler to book a time convenient for you to get services for your pet.
Contact us
Minneapolis Animal Care & Control
Shelter hours
Call to make an appointment for vaccines, foster pick-up/drop off, or another reason not listed here. Note that starting March 13, vaccine and microchip appointments will be temporarily suspended.
Walk-in visits for adoption
Monday through Friday 1 p.m. - 5 p.m. and second Saturday of each month 11 a.m. - 3 p.m.
Closed on the following Mondays: March 6, April 3, May 8, and June 5.
Closed on City holidays
Field service hours
For non-emergency requests, please call 311 and an officer will respond in the order in which the call was received.
For emergency situations, please call 911.