Street light issue

You can report a street light that's out or damaged, or request a new street light.

What to do

To report street lights that are out

  • You must provide an email address.
  • We'll email you with a case number and expected completion date.

Report street light outage

 
To report street lights that are damaged or surrounded by wreckage

  • You must provide an email address.
  • We'll email you with a case number and expected completion date.

Report street light wreckage or damage


To request a new street light

You can request a new street light for safety. Traffic & Parking Services will decide if a new light is needed. 

  • You must provide an email address.
  • We'll email you with a case number and expected completion date.

The following must approve the new street:

  • A traffic engineer
  • City Council
  • Affected neighbors

The location must also meet the requirements of City Ordinance. 

Request a new street light


For street lights on wooden poles

Xcel Energy maintains these lights. If you notice a problem with a street light on a wooden pole, report it to Xcel Energy or call 1-800-960-6235.

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Minneapolis 311

Hours

7 a.m. – 7 p.m.
Monday – Friday