Street light issue

You can report a street light that's out or damaged, or request a new street light.

What to do

For street lights on wooden poles

Xcel Energy handles street light issues on wooden poles.

Report the issue to Xcel

For city street lights that are out or damaged or surrounded by wreckage

311 handles street light issues and requests.

  • You must provide an email address.
  • We'll email you with a case number and expected completion date.

Report street light outage

To request a new street light

You can request a new street light for safety. The City's Traffic & Parking Services will decide if a new light is needed. 

  • You must provide an email address.
  • We'll email you with a case number and expected completion date.

The following must approve the new street:

  • A City traffic engineer
  • City Council
  • Affected neighbors

The location must also meet the requirements of City Ordinance. 

Request a new street light

 

Request accessible format

If you need help with this information, please email 3 1 1, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Minneapolis 311

Phone

311 or 612-673-3000

Relay service

612-673-3000

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays