Sidewalk snow and ice

You can report unshoveled or icy sidewalks in Minneapolis.

What to do

  • Wait for 24 hours after the snowfall ends.
  • If a sidewalk has not been cleared by then, you can report it.
  • You'll need your email address and the address of the uncleared sidewalk.
  • We'll email you with a case number.
  • We'll either send a notice to the property owner or do a follow-up inspection.
  • If the property owner does not clear the walk, we'll remove the snow or ice and bill the property owner.

Report sidewalk snow or ice

Learn more about sidewalk snow clearing responsibilities

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Minneapolis 311


7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays