If you see a pothole on city streets, please report it and we'll work quickly to repair it.

What to do

First determine where to report the pothole

The state, county or City may maintain the road in Minneapolis. The signs will help you understand who's responsible for a road.


If a road has signs that look like these, the State of Minnesota is responsible.

Minnesota and interstate signs


Report a pothole for a state highway or freeway


If a road has signs that look like this, Hennepin County is responsible.

County road sign


Report a pothole for a county road


Report a pothole on a City street

Roads with potholes to report to us:

  • All other roads without state or county signs
  • County roads in the downtown area
  • City streets called State Trunk Highways

You must provide an email address. We'll email you with a case number and expected completion date.

Report a pothole

 Questions? Watch our video on reporting a pothole

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Minneapolis 311


7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays