Online appointment booking

You can book an appointment online with the City of Minneapolis Service Center. You can schedule an appointment for utility billing help or to get a permit or license.

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Before you begin


When you book an appointment for help from the Public Service Center, you will:

  1. Select the branch.
  2. Select the service you need:
    • MPD Records
    • Permits
    • Licenses
    • Utility billing
  3. Select the date and time for your appointment.
  4. Enter your contact information.

Book an appointment

Contact us

City of Minneapolis Service Center

Skyway level


Public Service Building
505 Fourth Ave. S., Skyway level
Minneapolis, MN 55415


8 a.m. – 4 p.m.
Monday, Tuesday, Wednesday, Thursday

9 a.m. – 4 p.m.

See a list of City holidays