How it works

You can make a payment, drop-off your paperwork or get help for the services you need.

Ways to make a payment

There are four ways to make a payment:

  • In person at the City of Minneapolis Service Center on the 2nd floor skyway level
    • Cash, check or credit card
  • Online
  • By mail
  • Drop box on 1st floor

COVID-19 safety plans

The City is committed to promote a safe and healthy environment for customers and employees. Here's what to know if you visit the Service Center in person during COVID-19.

In all areas of the Service Center, staff and customers are required to:

  • Wear a mask or face covering
  • Stay six feet apart

Wearing masks in public indoor places is required by the City and the State of Minnesota.

Read Minneapolis regulation

Read Minnesota executive order


During COVID-19, you can:

  • Drop off a payment

After COVID-19, you will also be able to:

  • Use the self-service personal computers

Get help

We're here to help you with every step of your service request.


Contact us

City of Minneapolis Service Center

Skyway level


Public Service Building
505 Fourth Ave. S., Skyway level
Minneapolis, MN 55415


8 a.m. – 4 p.m.
Monday, Tuesday, Wednesday, Thursday

9 a.m. – 4 p.m.

See a list of City holidays