What we do

We connect you to emergency services.

Respond. Engage. Educate.

Emergency call center

Our call center operators notify our police, fire and ambulance teams that you need help.

When you call us, we:

  • Listen to you
  • Ask questions
  • Coordinate a response

Every call is important, but threats to life and property are our highest priority.

Community outreach

Our staff members enjoy meeting you and telling you about what we do.

Invite us to your next:

  • Block party
  • Neighborhood meetings
  • Other school or community event
Person monitoring four computer screens

Contact us

911 Department

If you need Police, Fire, Medical or BCR to respond to your location, call 911.

For non-emergency crime reports or prior incidents that do not require a police response, call 311.

If you are outside of Minneapolis city limits, but need an immediate Minneapolis Police response, call 612-348-2345

Non-emergency and Community Outreach

911 Department