Gateway page content types

Gateway Pages provide essential context for files, videos, or other types of content that may be inaccessible to a portion of the visitors.

What to include on gateway pages

On gateway pages, we want to help users by telling them a little about the document, map, form or video available on the page.

Steps

  1. Include all of the following content types on a gateway page, in this order:
    • Page header and summary
    • Gray content type (see step 2)
    • Group heading that says "Document(s)" "Map" "Video" or "Form".
      • You may be specific. For example, "[City event] sign-up form"
    • Gateway document(s) or embed
    • Contact us (Optional)
  2. Add one of the following content types:
    • Content with gray background content type
    • Multicolumn content gray (Good when you have a lot of information)
  3. Choose one of four headings for the gray background content type: "Before you begin", "What to know", "What to do", or "How to use the map".

See heading option details with examples

Gateway page examples

See the examples of different gateway page content.

When to use "Before you begin"

Use to give user helpful information, such as:

  • Details about the process 
  • If they'll have to provide info beyond the basics (name, email, address, phone). 
  • If they'll have to provide Info they may have to look up and be prepared for, such as:
    • Account numbers
    • Driver's license number
    • Ward
  • An alert about an especially long or complicated document

 

Tips

Use wording that makes sense.

For example, do not follow with:

  • "Enter your driver's license number and license plate number" which is not something the user does before beginning.

Do say:

  • "You'll need to provide your ...." or
  • "Be prepared to enter your driver's license...."

Before you begin (Example)

When you make a report, the following information will help us respond quickly:

  • An email address (required)
  • The address or intersection where you found the graffiti
  • The type of object that has been vandalized (if a vehicle, provide the license plate number, including the state where it's registered)
  • Photos of the graffiti, if possible

After you submit a report, we'll send you an email with a case number.

Report graffiti

Other ways to contact 311:

If you use the 311 app, turn on your location services. The app uses your built-in GPS service to find the closest possible location for the graffiti. If you report graffiti after leaving the area, use the interactive map to pin the correct spot or add the address to the description field.

Additional information

See how you can prevent, remove or paint over graffiti

When to use "What to know"

Use in place of the "Before you begin" header when you:

  • Do not need to include much information about the document or other item on the page.
  • Require only basic information from the user (Name, email, address, phone)

Examples

  • "You can download our brief fact sheet about winter storms and extreme cold."
  • "You'll need to provide your name, email address and phone number to sign up."

What to know (Example)

All commercial buildings must have recycling. Hennepin County also requires some businesses to have a food waste diversion program.

Learn more about the requirements

Report waste issues at an apartment building

What to know (Example of multi-column gray)

You can either download the applications as PDFs or fill them out electronically.

Online applications

Fill out the event food sponsor request form. We will email you a link to the application forms.

We recommend this option, especially for larger events.

PDF applications

Two-part application

Your application will have two parts. 

  1. Your event food sponsor permit application 
    • You will need to have your Minneapolis permit or license number if you are also providing food at the event.
    • If you do not have a permit or license number, you will need to also fill out a short term food vendor permit application.
  2. Short term food permit application(s)
    • Include your short term food vendor permit application (if you are serving food)
    • Applications from all other short term permit food vendors 

Submit your documents to Minneapolis Environmental Health

Application deadline

You must submit your application at least two weeks before your event begins.

Late applications

  • Late fees will be charged if you submit your application less than two weeks before your event begins. 
  • Applications and payments submitted less than two days before your event begins:
    • May not be approved, or
    • Could be restricted

Resources

You can take the event food stand training to learn how to run a food stand.

When to use "what to do"

Use to provide instructions or explain the action a user should take.

Examples

  • "If a traffic light is broken, submit a report"
  • "If you witness a traffic accident, call 911"
  • "Download the application, fill it out and mail it to the address on the form"

What to do (Example)

The Minneapolis Park & Recreation Board is responsible for City-owned trees. This includes those planted in boulevards. Contact them about a tree you think should be removed, trimmed or replaced.

Learn more about City boulevard trees

When to use "how to use the map"

Use only on map pages.

  • Inform people they can click "view full screen" to view full screen
  • Include full screen link in the external link option within the gateway embed content type

How to use the map (Example)

  • Click, drag or zoom in and out to interact with the map.
  • Click "View full screen" to see the map in a new window.