Dispute a charge on your utility bill

If you feel your utility bill is incorrect, you can complete this form to dispute a charge.

Before you begin

  • If you have questions about your bill, please contact us.
  • If you're not satisfied with our explanation, you can still file a dispute. 
  • If the dispute is for a rental property, be sure to include both the rental property service address and your contact address.

Contact us

Utility Billing Customer Service

Phone

612-673-1114

Address

Minneapolis Public Service Building
505 Fourth Ave. S., Room 620B
Minneapolis, MN 55415-1345

Office hours

8 a.m – 4 p.m.
Monday – Friday