Dispute a charge on your utility bill

If you feel your utility bill is incorrect, you can complete this form to dispute a charge.

Before you begin

  • If you have questions about your bill, please contact us.
  • If you're not satisfied with our explanation, you can still file a dispute. 
  • If the dispute is for a rental property, be sure to include both the rental property service address and your contact address.

Contact us

Utility Billing Customer Service




Minneapolis Public Service Building
505 Fourth Ave. S., Room 620B
Minneapolis, MN 55415-1345


8 a.m. – 4 p.m.
Monday – Friday

Closed on City Holidays

See list of City holidays