City response to homelessness

Read about the City's ongoing efforts to humanely support unsheltered individuals.

Overview

We want to build a city where everyone feels hopeful and has chances to succeed. To do that, we need to start by helping those lacking shelter and stability.

Fewer unsheltered people

  • The number of people living unsheltered fell by another 14 percent in 2025.
  • That is a one-third decrease since 2020, according to the Hennepin County Point-in-Time count.

Ongoing work

Still, there’s work to be done. The City of Minneapolis invests in a wide network of programs and services. These programs are designed to prevent and end homelessness. 

Topics

person on bench outside

Our role

The City plays a major role in creating and protecting affordable housing in Minneapolis. These efforts have led to more affordable housing units than ever before. When it comes to responding to homelessness, the City is a connector to resources. It does not provide services directly.

We focus on supporting immediate needs such as: 

  • Street outreach
  • Coordinating with service providers to connect unsheltered people to resources
  • Preventing encampments and managing encampment closures
  • Protecting the safety of everyone involved

Supporting residents experiencing homelessness is a Citywide effort involving the following departments: 

  • Health
  • Regulatory Services
  • Community Planning and Economic Development
  • Public Works 
  • Minneapolis Police Department

We work not only across departments, but across jurisdictions. We work closely with our partners at Hennepin County. They are responsible for the individual care of people experiencing homelessness.

Read more about the County’s role

Support and resources for people experiencing homelessness

Minneapolis Homelessness Response Team

The Minneapolis Homeless Response Team supports residents experiencing homelessness by: 

  • Visiting them wherever they are, five days a week 
  • Connecting them to shelter and services that fit their needs, such as: 
    • Mental health 
    • Social work 
    • Substance abuse support 
  • Working with Hennepin County to provide culturally aware and trauma-informed care

Contact the Homelessness Response Team

See resources for unsheltered individuals

Opioid response

Narcan in vending machine

 

We offer many resources that all residents can access for: 

  • Opioid harm reduction
  • Other substance use resources
  • Community health services

In the last year, we’ve installed three free, 24-hour NARCAN® vending machines across Minneapolis.  

Learn more about the vending machines and the City’s opioid response

Mobile Medical Unit

Mobile medical unit in front of city hall

 

In August 2025, we launched the Mobile Medical Unit (MMU), a mobile medical clinic on wheels. The MMU brings resources directly to neighborhoods with limited access to healthcare, including: 

  • Healthcare services
  • Addiction treatment and recovery resources
  • Connections to primary preventative care

Learn more about the MMU

First Step

We’ve put a program in place called First Step. It’s a local version of the Medication First approach. This approach focuses on getting people treatment for Opioid Use Disorder (OUD). 

This program: 

  • Uses existing systems of care 
  • Uses evidence-based treatments  
  • Promotes partnerships between psychosocial and medical providers

We partner with community groups, including: 

  • Native American Community Clinic 
  • M Health Fairview Emergency Department 
  • M Health Fairview Addiction Medicine   

Help for people facing homelessness

You can find resources and support for those at-risk or experiencing homelessness.

Minneapolis 2040

This plan includes ways to make housing more affordable and available to more people.

2040 Land use policy and zoning

Through the visionary Minneapolis 2040 plan, we are rethinking land use policy and zoning. The goal is to increase housing density. This plan will require new development projects to include more affordable units. It will also allow for more housing types throughout the city.

Learn more about the 2040 plan

2040 Affordable homes

Minneapolis homes on neighborhood street

 

The Minneapolis 2040 Plan also shows that people experiencing homelessness need homes they can afford.

The City’s homelessness policy works with partners to: 

  • Prevent homelessness
  • Help people move toward stable housing

Learn more about the homelessness policy in the 2040 Plan

Affordable housing access and inventory

Affordable housing

Minneapolis funds the construction or preservation of hundreds of affordable housing units each year. The focus is on people earning the lowest incomes.

Program changes helped

As a result of the City's change to the 2024 program guidelines there was a 43 percent increase in applications.

The applications were for units affordable to households earning 30 percent of the area median income (around $39,720 for a family of four in 2025).   

Learn more about the Affordable Housing Trust Fund (AHTF)

Learn more about area median income 

Existing affordable homes preserved

Just since 2024, we’ve invested more than $22.5 million plus federal housing tax credits to create or preserve approximately 1,400 affordable homes for Minneapolis families.

Naturally Occurring Affordable Housing (NOAH)

We created the Naturally Occurring Affordable Housing (NOAH) preservation fund in 2018. Its goal is to protect lower-cost rental homes that would otherwise be: 

  • Bought 
  • Upgraded 
  • Rented at higher prices 

The program combines property tax incentives with several types of financing.

Learn more about NOAH

Stable Homes Stable Schools

Through our Stable Homes Stable Schools initiative, we help hundreds of children and families. Housing stability is very often a prerequisite for educational success.

To date, this program has assisted over 6,700 children and 2,400 families.

Learn more about Stable Homes Stable Schools 

Reduce renter displacement

In Minneapolis, 54 percent of  households rent their homes. To support these renters, we created a Renter-First Policy. 

Key points of the policy: 

  • Puts renters at the center of rental inspections and code enforcement 
  • Uses stronger enforcement tools that prevent repair and maintenance problems before they cause displacement
  • Ensures that a property is condemned only as a last resort
  • Provides resources to renters facing complex housing issues 

Learn more about the Renter-First approach  

See renter rights and resources

Learn more about the City’s efforts to prevent displacement 

Inclusive economic opportunity

Protected class for housing

We have expanded civil rights protections. It is now illegal to discriminate based on housing status.

Read more about the protections

Livable wages

We are building strong foundations for employment across the city. Minneapolis has a state-leading minimum wage that will increase to $16.37 on Jan. 1, 2026. Everyone who works in the city has access to sick and safe, including part-time workers.   

Learn more about our ordinances to protect and support workers

Economic success pathways

We are helping more people and businesses build pathways to economic success.

Our programs offer: 

  • Workforce skill building 
  • Small business support 
  • Help for commercial real estate and business development 
  • Licensing information and more 

We focus on communities that have often been cut off from such support. 

Learn more about workforce skill building

Learn more about small business technical assistance

Learn more about licensing information 

Hennepin County partnership

The City’s role is to connect unsheltered individuals to services and resources. These are provided by Hennepin County and other community partners.  

Hennepin County offers critical services like: 

  • Emergency shelter 
  • Case management support 
  • Eviction prevention programs 

The county helps people move from homelessness to housing. 

In addition, the County invests millions of dollars each year to build and maintain affordable housing. This housing is customized to meet the needs of people exiting homelessness. (Funding the creation of nearly 200 units of deeply affordable and supportive housing in 2025 alone.)  

Learn more about Hennepin County’s Homelessness and Housing Resources  

Learn more about the Homeless to Housing program

Contact us

Minneapolis 311

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays