Taxi service complaint
What to do
For rides that started in Minneapolis
Note our inspectors can investigate Minneapolis complaints only. If a taxi or ride-sharing company picked you up in another city, call or email that city’s Taxi Inspector. We list some common numbers below.
For airport-related complaints
For rides that started in Saint Paul
Tips for reporting
- Provide as much information as possible. Include the following:
- company name
- car number
- license plate number
- driver ID
- Be specific about your complaint.
- Be sure to include your phone number, as the inspector may need to contact you.
- If you lost property, call the company.