Sewer issue

You can report various sewer issues.

What to do

Call Minneapolis Sewer Operations right away

  • If sewage is overflowing from a manhole
  • If an unknown substance is flowing into a storm drain
  • If you smell sewer odors or gases in the street

When you call, provide as much detail as possible. We'll send a crew out to investigate, find the cause and fix the problem.

Call 911

  • If you smell natural gas
  • If you suspect a hazardous spill
  • If you notice any other potentially explosive situation

Stay clear of the area and do not try to deal with a spill yourself. 911 will contact Minneapolis Sewer Operations directly. 

Contact 311

  • If water is gushing out of a storm drain. In heavy rain, a storm drain may fill up and water pressure or trapped air can blow the manhole or storm drain cover off. Stay clear of the area until we've fixed it.
  • If grass clippings or leaves are blocking a sewer. We'll send a Minneapolis Sewer Operations crew to clear the storm drain.
  • For other non-urgent issues.

To help keep our storm drains clean, join the Adopt-A-Drain program.

Contact us

Minneapolis Sewer Operations



24-hour hotline

Contact 311 for non-urgent issues

Minneapolis 311


7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays