Call Solid Waste & Recycling

• Please call our office after 3:30 p.m. on your pickup day or within 24 hours of your pickup day to report a miss.
• Missed pickups reported by email may not be received in time to send the crew back before your next pickup day.

What happens next

• We'll let you know if your materials were not set out properly for pickup.
• If your cart was not out on time, we will not return for another pickup until the following week. The crew notes whether your cart was out for pickup.
• If we're at fault, we can send a truck back to empty your carts.