Missed pickup

You can contact us if your garbage, recycling or organics was not picked up as scheduled.

What to do

Call Solid Waste & Recycling

  • To report a miss, please call our office the business day after your pickup day.
  • Missed pickups reported by email may not be received in time to send the crew back before your next pickup day.

What happens next

  • We'll let you know if your materials were not set out properly for pickup.
  • If your cart was not out on time, we will not return for another pick up until the following week. The crew notes whether your cart was out for pickup.
  • If we missed your cart, we can send a truck back to empty your carts.

Contact us

Solid Waste & Recycling

Public Works





Eastside Maintenance Facility

2635 University Ave NE

Minneapolis, MN 55418

Office hours

8 a.m. – 4:30 p.m.
Monday – Friday

This building is closed to the public.