Americans with Disabilities Act complaint
Let us know if you're unable to access a City program, service or activity due to a disability. We'll help resolve the issue.
What to do
Include your contact information so we can follow up with you.
Issues you can report
Report discrimination with services, activities, programs, or benefits from the City.
Physical structure issues related to access
Examples:
- A lack of wheelchair ramps
- Inaccessible entrances
- Counters at an incorrect height
Program or service issues
Examples:
- Being denied accommodation requests to take part in a program
- Being denied City benefits or services because of a disability
Communication issues
Examples:
- Materials not provided in an alternative format
- An American Sign Language (ASL) interpreter not provided at a public meeting
We will help you
The City's Americans with Disabilities Title II coordinator will contact you to:
- Resolve your issue, or
- Find reasonable accommodations
Request accessible format
If you need help with this information, please email 311, or call 311 or 612-673-3000.
Please tell us what format you need. It will help us if you say what assistive technology you use.