2022 Bike and scooter compliance dashboard

You can see where people have reported bike or scooter issues and if the program is in compliance.

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Bicycle and scooter compliance

How to use the dashboard

View the data

For best results:

  • View the dashboard in full screen.
  • Use Chrome or Firefox as your browser.

Read the data

The dashboard is broken into several parts. It is separated by the the companies allowed to operate in the City. USe the drop-down to see the data for a company.

Equity requirements

  • The average percentage of the location of bicycles and scooters in the city. This data is compared to the City's equity requirements.

Fleet average calculations

  • Rides/Day - The number of rides each scooter is being used for each day.
  • Available averages - The number of available bicycles and scooters. An available scooter means the bicycle or scooter works, has a charged battery, is not in use, and is ready to rent.
  • Note: The City assumes that 10% of available vehicles are in-ride and not included in this value.

Fleet utilization calculations

  • Rides/Day - A value calculated as total trips per bicycle or scooter averaged per day.
  • Note: NiceRide provides utilization numbers for classic bikes as bicycle trip data is not available to the City.

311 complaints

  • Bicycle or scooter complaints by ward.

Search the 311 complaints data

  • Use the table - view a summary of complaints by ward.
  • Use the map view - hover over a dot to see the type of complaint and the date. 

Technical notes

Equity requirements

Program distribution requirements are areas where bicycles and scooters must be placed to help the City meet equity goals for scooter ridership. These areas are set based on the Met Council's Areas of Concentrated Poverty.

Source of data

The City uses two open data tools for bicycle and scooter data. The tools are General Bikeshare Feed Specification (GBFS) and Mobility Data Specification (MDS).

See how we collect scooter data to achieve equity