Fun, fireworks and get-togethers are all part of New Year’s celebrations. Unfortunately, there’s also a big increase in non-emergency 911 calls around New Year’s Eve. Over the past few years, the Minneapolis 911 center has experienced a nearly 20 percent surge in calls between Dec. 31 and Jan. 1 compared to a non-holiday period.
Help keep 911 lines open for emergencies.
When to call 911:
- If someone is injured or needs medical help due to fireworks
- For an active fire
- If fireworks put people or property at risk
- If fireworks use escalates into violence or poses an immediate threat
When to call 311:
Call 311 for non-emergencies that don’t require an immediate response, such as noise complaints or illegal fireworks use that isn’t threatening life or property.
Make noise and fireworks complaints by:
- Using the 311 mobile app
- Submitting a report online
- Texting “fireworks” to 311898 to report on the City’s website
- Calling 311 during business hours, 7 a.m. to 7 p.m. Monday through Friday
311 reports are reviewed and responded to the next business day.
Be safe with fireworks
Help keep loved ones safe by using fireworks safely:
- Only use Minnesota-legal fireworks, such as sparklers, fountains, ground spinners and snappers
- Point fireworks away from people and animals
- Use fireworks in an open area away from trees and houses
- Extinguish and dispose of spent fireworks in a bucket of water
- Do not try to relight a firework
- Always use caution around fireworks and make sure children are supervised