Utility Billing

250 S. 4th St., Room 200
Minneapolis, MN 55415
(612) 673-1114
(612) 673-2684 (fax)

Monday - Friday
8:00 a.m. to 4:00 p.m.

Minneapolis Utility Billing

IMPORTANT NOTE 10/25/16: Due to a fiber line cut in Minnesota, the Utility Billing Office is currently unavailable via phone. Crews have been dispatched to the area to resolve the issue, and the current estimated time of resolution is 5PM CST 10/25.  We apologize for any inconvenience. 

Utility Billing provides billing services for the citizens of Minneapolis for their water, sewer, stormwater, solid waste and recycling services.

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Online Account Access ebill-icon
View and manage account information, sign up to receive paperless bills, make one time payments, or set up customer-managed recurring payments. 

Sign Up for Automatic Bill Payment
The payments drafted through this process are manage by the Utility Billing office and can only be drafted from a checking or savings account. The payment can only be drafted on the date that the utility bill is due. Please continue to pay until the "Auto Payment" notification is made on your bill. For credit card automated payments, use Premium Online Account Access to set up recurring payments.

Learn About Charges on Your Statement
What do the charges mean? How are they calculated? Learn more about how you are billed for utility services.

View a Sample Bill
See at-a-glance information about what's on your utility bill.

Learn more about electronic billing
Answers to frequently asked questions about electronic billing.




Last updated Oct 25, 2016