Minneapolis 311

By Phone: 

Weekdays 7 a.m.-7 p.m.
Weekends 8 a.m.-4:30 p.m.

By Text or App:

24 Hours

Outside the City: (612) 673-3000
TTY/TDD: (612) 673-2157
[email protected]

311 Performance Reports

On a monthly basis, 311 publishes statistics on average number of contacts handled, average speed of answer in seconds, and number of service requests submitted each month.



Last updated Jun 4, 2018



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For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 


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TTY relay service

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