Minneapolis Utility e-bill is efficient, environmentally friendly and saves money

The City of Minneapolis’ Utility e-bill saves residents more than just money. It is good for the environment and it makes City government more efficient. While paying your utility bill electronically saves you postage and the hassle of finding a mail-box to post the letter, it also saves the City about half a million dollars in postage each month and many man hours required to get these bills out to its customers.

Minneapolis started offering utility bills electronically a year ago, and already 5 percent of our customers have opted in. That percentage is more than twice as high as other municipalities, which average 2.07 percent of their customers going electronic. This is a very good start, and it shows the commitment of Minneapolis residents to saving money and resources. But Minneapolis has set its sights much higher. We have set a goal of 20 percent by the end of 2009. We encourage even more customers to sign up for electronic billing to help us save paper and resources.

When customers sign up to receive electronic bills, they will no longer receive a paper bill in the mail. Instead, they will get an e-mail from the City of Minneapolis that says their bill is ready to view online. The electronic bill is an exact duplicate of the paper bill.

Signing up for electronic billing is easy:

If all Minneapolis utility customers signed up for electronic billing, each year the City would save the paper made from 44 tons of wood (the equivalent of 302 trees), 600 BTUs of energy (enough to power seven homes) and keep 91,040 lbs of greenhouse gases (the equivalent of exhaust from about eight cars) out of the atmosphere*.(Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.)

For more information and answers to frequently asked questions, visit Utility Billing.

Published Sep. 9, 2009