Natural gas customers may qualify for help with past due bills

An unusually cold winter has led to higher-than-usual natural gas bills for Minnesota customers despite a drop in prices. Because of the unusual cold, CenterPoint Energy reports a spike in past due balances for some of its customers. Customers behind on their bills are urged to call CenterPoint Energy to set up a payment plan and find out how to apply for energy assistance. Be sure to make the call soon-- the Minnesota Cold Weather Rule (CWR) protection ends on April 15 and could lead to service disruption for customers who are past due.

Customers who receive energy assistance are automatically eligible for protection under the CWR, but they must establish a payment plan. Information about energy assistance programs and Minnesotas Cold Weather Rule, the new Gas Affordability Program for qualified low-income customers in Minnesota, the voluntary HeatShare program, and information for families of active military personnel are all available on CenterPoint Energy’s Payment Assistance Programs site .

March 2, 2009

Published Mar 2, 2009