City computers will upgrade to Windows 10 starting this month

IT will upgrade City computers from the Windows 7 operating system to Windows 10 this year.

Employees getting new computers to replace their old ones this year will receive Windows 10 beginning in May. Computer refreshes are based on software compatibility with Windows 10, age of computers, and the number of people eligible for a refreshed computer within departments and application user groups.   

Employees not receiving refreshed equipment this year will get Windows 10 during an enterprise-wide rollout resembling the Office 2016 upgrade. IT is currently working on a deployment schedule, which will be posted in Minneapolis Matters and on CityTalk as dates are set. IT will contact affected employees directly with details about their upgrade process. 

About Windows and how you can prepare for the upgrade

Windows is the Microsoft operating system for computers, tablets and other devices. The operating system manages the memory, processes, software and monitors or display screen(s) on a device.

Learn more about what’s changing and how you can prepare by visiting the Windows 10 learning resources webpage. Tips to help you prepare will also be shared on CityTalk and in Minneapolis Matters over the next few months.

Questions

The IT Service Desk is available to help with additional questions or any issues with the City’s Microsoft software and systems. Agents are available to assist you 5:45 a.m.-midnight Monday-Friday and 9 a.m.- 7 p.m. on weekends.

Published May 1, 2019

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