Work group seeks to identify meaningful options for employee recognition
Representatives from 10 departments will begin working to identify options for recognizing employees’ performance, dedication and workplace contributions. These volunteers will be looking for ways to improve recognition by addressing concerns raised in two separate employee surveys that found many City employees do not feel they receive recognition that is meaningful or appropriate when they do a good job or provide outstanding customer service.
The work group’s first meeting is Thursday, Oct. 17. The group’s goal is to bring recommendations to the City Coordinator during the first quarter of 2014.
The people who volunteered for the work group are:
- Alyssa Browne - Assessor’s Office
- Chris Carlson - Finance & Property Services
- Michelle Chavez - Public Works
- Jennifer Gabbard - Human Resources
- Julie Johnson - City Clerk’s Office
- Jessica Lopez-Love - Convention Center
- Connie Perila - Information Technology
- Julie Sikora - Police
- Michelle Swenson - 911
- Bryan Tyner – Fire.
This newly established work group is a response to concerns raised in the 2011-12 employee engagement survey and a 2013 follow-up survey.
2013 survey results
Nearly 1,060 employees responded to the 2013 survey which focused on employees’ experiences with employee recognition. This survey found that:
- 97 percent of the respondents said that feeling that their work is valued is very important (76 percent) or important (21 percent) to them.
- 92 percent of respondents said that being recognized by their managers/supervisors is very important (52 percent) or important (39 percent) to them.
- 85 percent of respondents said it is very important (35 percent) or important (51 percent) to be recognized for their achievements at work.
- Only 45 percent of employees who responded to the survey say they have received recognition for their contributions at work in the last 12 months.
2011-12 survey results
The findings from the 2013 survey are consistent with the results of the 2011-12 employee engagement survey which showed that:
- 44 percent of survey respondents said they regularly receive appropriate recognition when they do a good job.
- 49 percent said they are recognized for delivering outstanding customer service.
- 50 percent reported that the recognition they receive is meaningful.
- 46 percent reported that they feel valued as a City of Minneapolis employee.
Published Oct 16, 2013