WageWorks is now the claims administrator for Flexible Spending Accounts
WageWorks is the claims administrator for employees’ Minneflex flexible spending (FSA) accounts. FSAs are optional accounts employees set up during open enrollment. These are “use it or lose-it” accounts — any money that is not used by the annual deadline is forfeited.
Activate your WageWorks card
If you enrolled in health care coverage during open enrollment, you should have received a WageWorks Health Care Card in the mail at home. To use your card to pay for eligible health care expenses, you must activate your card by calling 866-363-4128. (If you will be accessing your HRA/VEBA account in addition to your FSA account, you will also need to visit www.wageworks.com or call 855-428-0446 and change your account setting to "Spend It." If you will only be accessing your FSA account, you don’t need to change your account setting.)
Accessing 2013 Flexible Spending Accounts
- 2013 health care expenses: To submit requests for reimbursement from your FSA account, use the WageWorks Pay Me Back Claim Form. You have access to the entire amount of money you specified during open enrollment, even though the money is deducted from your paycheck throughout the year. You can use your WageWorks Health Care Card to pay for eligible 2013 health care expenses by swiping your card at the checkout. (At checkout, be sure to choose “credit,” even though the card is a debit card.) If you use your Health Care Card, make sure to keep receipts.
- 2013 dependent care expenses: To reimburse yourself for dependent care expenses, use the WageWorks Pay Me Back Claim Form - Dependent Care. Information on completing this claim form is located on the first page of the form. (Please be aware that you cannot use your WageWorks Health Care Card to pay for dependent care expenses.)
Accessing 2012 Flexible Spending Accounts
WageWorks is now processing all remaining claims for reimbursement from your 2012 Flexible Spending Account. (You can no longer submit claims to last year’s claims administrator — Optum Health — even though you incurred the expense in 2012. If you submitted claims in early January they may have caught in the account transition. If you have any claims that were denied due to the account transition, you should resubmit the claim to WageWorks.)
- For 2012 health care FSA claims, use the WageWorks Pay Me Back Claim Form. Do not use your new WageWorks debit card to pay for 2012 FSA expenses.
- For 2012 dependent care FSA claims, use the WageWorks Pay Me Back Claim Form - Dependent Care
Published Jan. 30, 2013