Today’s tip –
Get results with emails that leave a professional impression
Email can be a quick way to get results. Taking a few seconds to write a strong subject line and include a courteous greeting and closing can help your emails project the right tone and make a professional impression.
Use a greeting that respects your recipient
Rather than just starting with your message, take a second to write a greeting that’s appropriate to your relationship.
If you know the person, an informal greeting is acceptable. Examples include:
- Good morning, Joe
- Hi, Sue
If the relationship is formal, your greeting should be more formal. Examples include:
- Council President Johnson,
- Dear Mr. Jones,
Write a strong subject line that conveys your message’s content
A clear subject line can communicate what’s needed or why you’re sending the email. A strong subject line will save your recipient time and might net you a quicker response.
Unhelpful subject lines:
Clear subject lines:
- Widget plan
- Please review attached widget plan document
- April 20 widget plan meeting rescheduled
Just as you wouldn’t hang up the phone without saying “goodbye,” make sure you take a few seconds to close your email. Examples of closings include:
- Thank you.
- Thanks for your help.
- Please let me know if you have any questions.
Always remember that no email is private
Once you hit “send,” an email can go anywhere. Never write anything in an email that you would not want to be posted publicly.
Published Apr. 12, 2012