Minneapolis launches 311 mobile app for city service requests

Reporting potholes, graffiti, and broken street lights to the City of Minneapolis just got easier with today’s launch of the new Minneapolis 311 mobile application.

Minneapolis residents can now report issues to the City through a free app on their iPhone or Android devices without calling 311 or visiting the City’s website. Those who use Blackberry or Windows Phone devices can report service requests to Minneapolis 311 by visiting SeeClickFix.com on their mobile browser. Ten service requests are available with the launch of the app and more will be added throughout the year as the seasons change. With the launch of the mobile app, folks will be able to report issues to Minneapolis 311 related to the following:

GPS will provide the location of the service request and people will also be able to submit a photo to add more detail to their request. Just like making a request by calling 311 or using the City’s website, the person making the service request will be able to follow their request from start to finish. Service requests with the app can be made any time of day whether or not 311 is open for business and the request will be reported to the appropriate City department immediately.

Download the 311 Mobile App
Available on the App Store Available on the Android Market

The mobile app is available in the App Store or in the Android Market by searching "Minneapolis 311."

The City of Minneapolis wants to remind folks that you should not use the 311 app while driving.

SeeClickFix created the app for the City of Minneapolis and Kana Software, Inc., is providing the technological framework to route the service requests to the appropriate City departments.

Published Jul 18, 2012