City Coordinator Steven Bosacker to step down from position to pursue life-long dream

Minneapolis City Coordinator Steven Bosacker today announced that he will step down from his position in early March 2012, so he can pursue a life-long dream to spend a year traveling the world. Bosacker has asked Mayor R.T. Rybak not to re-nominate him to the City Coordinator position, which he has held since January 2006. He has been an employee with the City since 2004, and as City Coordinator, he has driven major changes in the way the City sets goals, works to achieve them, and focuses on results to improve the work it does and the services it provides.

When Bosacker was appointed in 2006, he immediately went to work to more clearly define the strategic goals and directions set by the City’s elected officials. Since that time, those long-term goals have defined the work of all City departments, and have been woven into the way departments do business. The goals are engrained in all 18 departments’ business plans as a way to focus the City’s work toward achieving its goals. Under Bosacker’s leadership, the City established a management system known as Results Minneapolis, in which departments continuously track progress on performance measures that support the City goals. Those results are discussed publicly each week, helping foster a citywide culture of accountability and transparency.

“Steven Bosacker is one of the most gifted public administrators in the history of Minnesota and his work for Minneapolis had been nothing short of transformative,” said Mayor R.T. Rybak. He promised me to work here for four years and we are very lucky he stayed for six.  I will deeply miss a tremendous partner and true friend.”

“The innovations Steven led include launching citywide results-based performance management, 360 management performance reviews, the 311 information center, and scores of big and small initiatives. This remarkable body of work made it possible for Minneapolis city government to dramatically improve the service we delivered residents while weathering significant budget cuts. He built a management platform and tone that will benefit Minneapolis for years to come.”

“Steven Bosacker is one of the finest public servants I have ever worked with,” said City Council President Barbara Johnson. “He’s also one of the most creative and hard-working people I know, and he will be missed tremendously here at the City.” 

“Great cities are the work of big teams and Minneapolis thrives because of bold elected officials, creative department leadership that is second-to-none, and an engaged community that works in partnership with us every step of our way,” said City Coordinator Steven Bosacker.

Before taking the position as City Coordinator, Bosacker was first hired by the City to assist in the development of the City’s 311 center, which opened in January 2006.

“Helping launch 311 was a great way to dig into every detail of what cities do and come up with better ways to provide municipal services,” said Bosacker. “And for Minneapolis residents, it ultimately revolutionized a simple way to connect to City government and get high-quality information and services.”

During Bosacker’s tenure as City Coordinator, he was a key figure in the development of the new Neighborhood & Community Relations Department, helping create new ways to engage residents and work in partnership with neighborhood organizations. One of the department’s responsibilities is creating access and outreach opportunities for the changing demographics of the city while tapping the full potential of new immigrants. This work has led in part to the creation of Hello Neighbor, a program that welcomes new arrivals to the City and provides them with resources and information to help them engage in and make the most of their new home. Also along these lines, a key component of his work has been rethinking how the City works alongside neighborhoods and other cultural organizations toward common goals.

Bosacker was also instrumental in the creation of the Minneapolis Downtown Improvement District, which has made Downtown Minneapolis a significantly cleaner, safer, and greener place for residents, downtown workers, and visitors.

As City Coordinator, Bosacker has had oversight of six management service departments within the City, including Information Technology, Communications, Finance, Human Resources, Intergovernmental Relations, and Neighborhood & Community Relations. Among those departments, key projects he worked on included developing a public/private partnership on a new wireless platform citywide and strengthening the City’s financial accountability, including work with the Mayor and City Council to regain the City’s triple-A credit rating.

Some of Bosacker’s other priorities included building and maintaining good labor relations between the City and its employees and unions, developing a Citywide compensation philosophy, and creating a performance management system for employee evaluation and development. This included work to strengthen the overall management of the City among all departments, implementing a 360° performance review system for leadership development and regular, strategic coordination between departments to help move forward the City’s priorities.

 

Published Feb 2, 2012