Community Planning & Economic Development

Business Licenses & Consumer Services
350 S. 5th Street, Room 1
Minneapolis, MN 55415
Phone: (612) 673-2080
Fax: (612) 673-3399

Alcohol Service Employee Training Tips

1. Issue a written policy that explains to all managers and employees that your establishment will not sell alcohol to any one who is under 21 years of age. Explain that you are required to obey federal, state and local laws.

2. Provide each employee with a summary of the laws regarding alcohol sales.

3. Require employees to sign an Alcohol Sales and Service Employee Agreement stating that they understand the law regarding alcohol sales to minors and your establishment’s policy.

4. Inform your employees that any alcohol sale to minors will result in disciplinary action and penalties.

5. Tell your employees that they must request photo identification from any one buying alcoholic beverage who is not obviously over (30) years of age. Make it clear that your policy is to refuse to sell without proof of age.

6. Teach employees how to read birth dates to determine if a person is 21 or over. Post signs for staff stating "Selling alcohol only to those born on this or before today’s date, 19xx."

7. Practice with your employees ways to check ID of customers and how to refuse sales to those under the age of 21.

8. As the law requires, post signs visible to the public stating that it is illegal to sell alcohol to people under the age of 21.

9. Instruct employees on the health and safety risks associated with alcohol use.

10. Provide regular training.

11. Use staff meetings to discuss recent problem situations.

12. Advise employees that you will spot check their compliance and reward employees who show exceptional performance as responsible alcohol beverage sellers.

Last updated Mar 28, 2013

QUICK LINKS

Home

Contact us

Email updates

Find a service

About this site

For employees

Accessibility:
For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

CONNECT

311 call center

TTY relay service

 

facebook25x25 twitter25x25 youtube25x25 Minneapolis311icon logo tv 14 footer icon image linkedin_32x32




mpls-logo-white120