Information Technology

Flour Exchange Building
310 4th Ave South, Suite 400
Minneapolis, MN 55415

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News and Events


Technology Literacy Collaborative recommendations to Governor's Task Force on Broadband, March 17

Discussion on barriers and recommendations for broadband adoption from TLC's experience

Creative CityMaking Program, March 5

IT Dept and Digital Equity Team joins Harrison Art Festival for Somethng's Melt

TechLoop on February 12

Want an in-demand career? Join us for TechLoop: a technology career fair. TechLoop is sponsored by Pillsbury United Communities, Technology Literacy Collaborative and the City of Minneapolis  Flyer  Event webpage


November 21

Fix-It Tech in collaboration with IT Ready and the Dignity Center at Hennepin Ave United Methodist Church was held.  It was out 10th public event.  We served 427 customers!

November 18

Presented with Technology Literacy Collaborative at Minnesota Border to Border Broadband Conference.

November 13 and 17

IT recognized in Minnesota High Tech Association and Growing Minneapolis News for Fix-It Tech events.

November 4EOTF Tour-Emerge IT Students and tour lead standing in front of communication system racks

Emergency Operations and Training Facility Tour for Emerge / MN Computers for Schools IT Students was held.  Please see the photo at right in the comm room.

October 22

Fix-It Tech was held at Takoda Institute. It was our 9th public event!

September 29

-Thanks to the Digital Resource exhibitors for attending the CPED/METP 2015 Minneapolis Services-to-Adults Conference at Central Library.  Along with the IT Department was Minnesota Computers for Schools, PCs for People, and Free Geek, along with Comcast and US Internet to help get Internet on computers for residents. 
-We also held our 8th Fix-It Tech event!  Thanks to Hennepin County North Regional Library for hosting.

September 24

City IT jobs overview and community tech resources was shared with EMERGE/Minnesota Computers for Schools Cisco IT Essentials instructors and students.
View the Jobs and TeamMinneapolis Cheat Sheet

September 11

IT presented at CTEP AmeriCorps Retreat.  Josie White was this year's AmeriCorps member who attended the North Minneapolis WorkForce Center in collaboration with the City's IT and CPED Minneapolis Employment and Training Program.  Josie looked forward to supporting Minneapolis digital inclusion efforts and is explored opportunities for outreach and training at a variety of North Minneapolis locations to connect residents and programs to the WorkForce Center.

August 31

Congrats to CTEP AmeriCorps Members Meghan Muffett and Mayank Gupta for launching the new Technology Literacy Collaborative website! They moved the site from Drupal to WordPress and set up a great new platform for enhancements in 2015 and 2016.

August 21

Fix-It Tech was held at RESOURCE.  We served 43 customers who brought in 56 devices of all varieties, and wrapped up with about 70% of devices fixed.

August 16

IT brought tech resources and Fix-It Tech flyers to the Franklin Open Streets for Digital Equity outreach.

August 14

Urban Scholar Recognition - one of IT's Urban Scholars was hired into the IT Department!
CTEP AmeriCorps Civic Engagement Project Presentations

August 4

IT and our Urban Scholars promoted cyber safety as part of National Night Out

July 29

City's CTEP AmeriCorps Member lead a computer training and distribution program celebration event. 20 households from 55404 zip code were invited to participate in programs at Waite House and East Phillips Park and Cultural Community Center.   

July 1

Northstar Digital Literacy Standards - Overview and Demo with IT Students at Takoda Institute was provided.

June 26 

The monthly Fix-It Tech event was held at EMERGE Career Technology Center in North Minneapolis from 11 am to 3 pm. Get more info at this link.

May 28

Creative CityMaking Kick-Off - 2015 program included a Digital Equity project. "It's the creative side that often inspires learning the technology" - Jess Niebuhr

May 14

IT connected with City's Advisory Committee on Aging.  See notes and recommendations.

April 25

The monthly Fix-It Tech event will be held at U of M Urban Research and Outreach-Engagement Center (UROC) in North Minneapolis from 10 am to 1:30 pm. Click this link to find out more.

March 28

From 10:00 am to 2:00 pm, technicians were at the Waite House in South Minneapolis to fix devices and offer their recommendations. 

March 27

Phillips Tech Hub meeting was held at the East Phillips Park Cultural & Community Center from 9 - 10 am.

March 21

Neighborhood and Community Relations held their Community Connections nonConference at the Minneapolis Convention Center. The IT Department shared a table with other community organizations to promote community technology trainings, classes, and other resources. To find more information, visit the NCR Community Connections Conference page.
NCR Conference IT Team
Team members who staffed the technology resources table at the 3/21 conference. Sitting down from left to right: Elise Ebhardt (Minneapolis IT Department) and Paul Levario (Takoda Institute). Standing up from left to right: Meghan Muffett (CTEP AmeriCorps Member, Minneapolis IT Department), David Maldonado (Pillsbury United Communities), Jessie Pillar (Takoda Institute), and George Xenos (U of M UROC).

February 27

Another great Fix-It event was held at Oak Park in North Minneapolis! Overall, there was a 78% 'Fix-It' rate for the devices, which were brought in by 43 community members. To learn more about the events, go to our Fix-It Tech Events' page.

January 30

The second Fix-It Tech event took place at the Takoda Institute from 1:30 to 4:30 pm. This is a free community technology event provided computer hardware repair, education and tech support. Find out how the last one (11/22/2014) went by reading the blog below.
Fix-It Tech: Sustainable Device Repairs for Minneapolis Residents
Fix It Tech Bell
If something is broken or not working well, the next step would naturally be to try and fix it.
Broken hairbrush? Buy a new one.
Leaky pipe under the sink? Call maintenance or a friend - otherwise, grab your toolbox!
Cracked dish? Glue, buy another, or, just use a different one.
But, what about for a computer that isn’t operating well? ‘Buy a new one’ is not a great option for most people. Even calling on ‘maintenance’ - AKA computer repair shops - can often get pricey. And, glue can only do so much...
"Just to understand this new way of living now, we need people to help us with our technical difficulties.” - Edmond, 2014 Fix-It Tech Participant
Results from Minneapolis’ 2014 Community Technology Survey showed that many city residents struggle with computer maintenance, whether it be installing software, troubleshooting problems, backing up files, etc.
Let’s face it. A computer is a pretty complicated piece of machinery. Because of this, the Fix-It Tech Events were launched. Read the full blog post here.

January 23

Phillips Tech Hub Meeting hosted at CommonBond's new Cooperage building.



November 22

The first Fix-It Tech event launched at UROC in North Minneapolis where residents brought computers (and other devices) in to get them fixed for free. This community technology education event was made possible by partnerships with Creating IT Futures Foundation, Takoda Institute (AIOIC), Osiris Organization, Pillsbury United Communities, and the University of Minnesota's Business & Community Economic Development Office for Equity and Diversity.

November 8

The second screening of “Forbidden Fruit: Hidden Gems of the Northside” at the Twin Cities Media Alliance Fall Media Forum. The film was created through the Digital Divide Documentary Empowerment Project. See more on the DDDEP Facebook page.

September 30

IT participated on the Digitally Inclusive Communities panel at the National Association of Telecommunications Officers and Advisors Conference. Adja Gildersleve's presentation highlighted the role of municipal government regarding digital and racial equity.

September 16

Digital Divide Documentary Empowerment Project - Youth documentary shown at the Capri Theater Adja Gildersleve led the project for her CTEP AmeriCorps civic engagement project. She conducted fundraising for the project to hire and train 4 youth interns from North Minneapolis.  The interns learned about digital media and created a film titled “Forbidden Fruit: Hidden Gems of the Northside”. See more on the DDDEP Facebook page.

June 12

CTEP named City of Minneapolis Partner of the Year. Also, the CTEP AmeriCorps Civic Engagement Project Presentations was held in August.  Additional links: Computer Literacy for Ex-Offenders Quest for College APA Website Connecting Communities to Computers DDDEP Computer Club for Seniors

May 7

Otto Doll, Minneapolis CIO, gave an overview of the 2014 Community Technology Survey results to the City Council IT Policy Committee during Committee of the Whole. View the presentation.

May & June

Community meetings were held in May and June to review 2014 Community Technology Survey results and recommendations about how to overcome the digital divide in Minneapolis. To request a presentation for your organization, contact the IT Department at 612-673-2026.

April 22

A presentation was given to the Neighborhood & Community Engagement Commission.

Last updated Aug 21, 2017



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