2013 Community Technology Survey
Thanks to the 3,211 residents for their participation, the second year's results are in on a survey the City of Minneapolis conducted to understand how Minneapolis residents use computers, mobile devices and the Internet to better their daily lives.
Interactive map shows survey results for neighborhood clusters in Minneapolis.
Click on the link to open the City's interactive MapIT tool, and use the "Contents" button to view the layers. Click on the map to get "pop-ups" with more details. See more instructions enclosed on the map.
The map layers show how each neighborhood cluster compares to the results for the city overall by showing if the cluster is in:
Quartile 1 (Upper quartile, 75th percentile or above, compared to city overall)
Highlights of Results:
- Most Minneapolis residents thought favorably of access to technology in the city. Access to computers and the Internet was widely considered essential. Residents frequently conducted various activities online and in large part were comfortable using a computer and accessing the Internet.
- Overall, 84% of households have computers with Internet access at home (an increase from 82% in 2012), yet differences in access at home and comfort level varied, sometimes considerably, across the city’s 11 communities and different sociodemographic characteristics.
- More mobile access is the biggest change between 2012 and 2013: While ownership of Internet-enabled computers varied greatly across the City, ownership of Internet-enabled mobile phones is higher in 2013 – even among those households least likely to own a computer. (see charts below)
- Of Minneapolis adults over the age of 45, women were much more likely than men to have cell phones with the ability to access the Internet.
- Overall, nearly 88% of respondents reported that having a computer and Internet at home was essential or very important. Importance was ranked lowest among residents in Camden and Phillips, and respondents who had lived in Minneapolis for less than six years were more likely to view having a computer and Internet access in their home as essential.
- Only 65% of Black/African American respondents have a computer with Internet at home, compared to 90% of whites.
- 40% of unemployed respondents looking for work don’t have a computer with Internet at home.
- Residents of households with children were more likely to evaluate having computers and Internet access at home as essential or very important. Overall, 16% of households with children don't have a computer with Internet at home. Among the respondents with children in their household who reported their race on the survey, whites are far more likely to have access at home (95%) compared to people of color (73%).
- Looking at the distribution of high-level users across communities, Calhoun Isles, Southwest and University had the most high-level users, while Near North, Phillips, Camden and Central had the most non-users.
- Overall people appear to be becoming more familiar and comfortable with social media, smartphones, online tutorials/education programs, writing/publishing information on the Internet, creating a website/blog, or coding their own software.
- Residents who had resided in the city for ten or more years were less likely than others to be “very comfortable” with different types of technology, including using a computer, going online and using email, and less likely to go online daily.
- Attending online classes or trainings online was never done by 42% of respondents and 47% of respondents never advertised or sold goods and services online.
In May - June we held four community meetings to discuss the results - thanks to our host partners below.
- Minnesota WorkForce Center – Minneapolis North
- DevJam Studios
- Northeast Network at Eastside Food Co-op
- Sabathani Community Center
Contact Elise Ebhardt, 612-673-2026 for more information or to get involved.
Last updated Nov. 25, 2013