Accessibility
We address the needs of people with disabilities and people who use assistive technology on our City website.
Request accessible format
If you need help with this information, please email 311, or call 311 or 612-673-3000.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Digital accessibility requirements
Digital content accessibility rule
The Department of Justice (DOJ) ruled that all active digital content be accessible.
State and local governments must follow Web Content Accessibility Guidelines (WCAG) 2.1 AA.
- Compliance deadline: April 24, 2026
- Date issued: April 24, 2024
City of Minneapolis actions
- The City of Minneapolis is working to follow this rule.
- Neighborhood and Community Relations (NCR) is leading this effort.
- The City knows that accessible and clear information is important for everyone.
Report an accessibility issue
If you have any questions or concerns about the accessibility of the City’s website or apps, contact NCR.
If you're unable to access a City program, service or activity due to a disability, file an Americans with Disabilities Act complaint.
Related digital accessibility resources
Contact us
Neighborhood & Community Relations
Phone
Office hours
8 a.m. – 4:30 p.m.
Monday – Friday