Internet Privacy Statement

The City of Minneapolis Privacy Statement discloses the information gathering practices of the City regarding visits to the City's website. This statement applies only to websites with the City's official domain name ( or in the URL and to sites under contract with the city to provide online services to the city.

Information you provide to us

The Minnesota Government Data Practices Act (Minnesota Statutes Chapter 13) governs all data collected, created, received, maintained or disseminated by the City. This law presumes that all such data is public unless classified otherwise.

There are many exceptions to the presumption that all such data is public. If you are asked to provide private data through the use of an online form, you will be given an advisory about the proposed use of the data by the City before you submit the form online.

If you choose to submit information to the City by email, the information you provide, including any identifying information, will be used, disseminated, and retained as needed in conducting the City’s official business and in accordance with the laws governing retention and dissemination of data.

You should be aware of the provisions of the law as it relates to data that you are sending to the City. If you have questions about the classifications of particular information, you may want to contact the City Clerk's Office at 612- 673-2216.

Information about your visit to our site

The City of Minneapolis does not routinely collect or keep personal information about your visit to the City's website. Like most Internet sites, our website reads some information from your computer that helps us analyze traffic patterns, perform routine maintenance and to help you navigate through our site. Generally the information we collect is temporary and when you leave the site this information is deleted from our system.

The information the City automatically collects and stores for these purposes is the following:

None of the information described above contains personal (identifying) information.

For security purposes, and to maintain service for all users, the City’s network system may use software programs to identify attempts to gain unauthorized access or to damage or misuse the systems or the City’s website. In the event that a potential security threat is recognized, identifying information about the user and the questionable computer activity may be retained and reviewed for security and other law-enforcement-related purposes.

If you have questions about the information captured during a visit to the website, contact 311.


Our website traffic tracking system and some of the other online services provided by the City may use "cookies" (simple text files that are created and stored on your computer) to aid in delivering online services.

Many of these cookies will be destroyed when any of the following occurs: a few minutes of inactivity, successfully completing a transaction or when the browser window is closed. In some instances, however, cookie files may persist for a longer duration.

If your web browser does not accept cookies, you will be able to navigate the information content on our site, but you may not be able to use some of the online transaction services provided by the City.

Last updated Oct 9, 2018



Contact us

Email updates

Find a service

About this site

For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

BIS  ©1997-2020 City of Minneapolis, MN


311 call center

311 TTY relay service

City of Minneapolis Facebook City of Minneapolis Twitter City of Minneapolis YouTube ChaNNEL Minneapolis 311 Watch Minneapolis City Council TV City of Minneapolis LinkedIn

Minneapolis, City of Lakes logo