Accessibility & Assistive Technology


The City of Minneapolis strives to be inclusive. Please contact 311 if you need assistance.Visit the ADA Action plan page to view our progress.

Using JAWS and MAGic with the Minneapolis website

You may need to reconfigure your browser for JAWS and MAGic to work smoothly with some parts of the City's website. The following steps prevent the browser from displaying the Information Bar and blocking content on certain of these pages.

Internet Explorer Setup Information

To reconfigure Internet Explorer do the following:

  1. Open the Tools menu, select Pop-up Blocker, and press RIGHT ARROW.
  2. Choose Turn Off Pop-up Blocker and press ENTER.
  3. From the Tools menu, choose Internet Options.
  4. Press CTRL+SHIFT+TAB to move to the Advanced tab.
  5. Press A until you select Allow active content to run on files in My Computer.
  6. Press the SPACEBAR to select the check box for this item.
  7. Press ENTER to close the dialog box and save your changes.

Firefox 3 Setup Information

To configure pages to open in separate browser windows with Mozilla® Firefox® 3 do the following:

  1. In Firefox, press ALT+T to open the Tools menu.
  2. Press O to select Options in the menu. The Options dialog box opens.
  3. Press RIGHT or LEFT ARROW to select the Tabs page.
  4. Press ALT+W to tell Firefox to open new pages in a new window.
  5. Press ENTER to activate the OK button. The Options dialog box closes.


Last updated Oct 9, 2018



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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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