Public Works

Solid Waste & Recycling

309 2nd Ave S., Room 210
Minneapolis, MN 55401-2281

Contact Information

Voucher Program

To support our customers who are cleaning or improving their property, Solid Waste & Recycling offers vouchers for disposal of household debris at our South Transfer Station.

Vouchers are for materials from properties within Minneapolis only. Properties outside of Minneapolis are NOT eligible for the voucher program. Minneapolis reserves the right to an on site inspection of the property before approving voucher.

BEFORE you request a voucher:

The voucher program offers the following: 

A voucher is good for:

You must call (612) 673-2917 to request a voucher prior to going to the Transfer Station

Please have the following information ready:

You will be asked what you are planning to get rid of, so we can verity and aid you with the load.  You must unload all materials as the transfer station attendant directs. There are several locations for unloading depending on the material you have. See how to prepare your load.

Learn how to get a voucher, and if the person dropping off the debris is not the Utility Bill payer for the property, see details on Authorization Forms.

Report Voucher Program Abuse and Illegal Dumping

South Transfer Station and the Voucher Program are a special service to our customers.

For the protection of our paying customers, we have implemented stronger guidelines to prevent driving off without paying, requesting a voucher from another address, or scamming a customer by charging them a fee to haul their items away, but telling the customer they have to request a voucher (This scam is often used on the elderly).

Using another resident's voucher is illegal. City Ordinance 225.10 states in part: "No person shall leave, throw, or deposit, or use or permit any other person to leave, place, throw, or deposit, any substances or materials of any kind at a city solid waste service or collection point for city disposal when the substances or materials were generated at a location other than the residence."

If you see illegal dumping or abuse at the South Transfer Station, or anywhere in the City of Minneapolis, please report it. Write down the license number, vehicle description, person involved in the dumping, and the item that was dumped, and report it by dialing 311, and reporting it to Minneapolis 311 staff. If you wish, your call will remain anonymous.

You could lose this service if it's abused. When residents abuse this program by taking items from friends, family or from other locations or businesses, this service can be canceled. The South Transfer Station staff watches for this abuse and reports it when found. Once removed from this program, voucher reinstatement can only be made by the Director of Solid Waste.

What Happens To These Items?

Most items are processed for hazardous waste and sold to a scrap yard or processing plants.

Last updated Feb 1, 2017

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Accessibility:
For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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