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About Regulatory Services

The Regulatory Services Department is responsible for the supervision and management of Regulatory Services sections including Housing Inspections, Fire Inspection Services, Problem Properties Unit, Minneapolis Animal Care & Control, and Traffic Control.

The Department is charged with the responsibility of protecting the health, safety and welfare of Minneapolis residents through a program of regulation, inspection, and enforcement of laws and ordinances pertaining to housing inspection, fire inspections, traffic control, problem properties, and animal care and control.

 

Mission & Values

Mission

Working to ensure the safety, health, and livability of our community through information, education, regulation, and enforcement of applicable laws and regulations.

Department Core Values

Regulatory Services uses core values as a key piece of our decision-making processes.

Safety - We actively engage in public safety.  Our department does not compromise on issues that can cause harm or injury.

Health - We work to protect the public health, preventing sickness and harm.

Livability - We believe that livability issues affect quality of life in Minneapolis and work to quickly address and resolve them.

Accountability - All staff are accountable to systems, policies, people, performance measures, and the public interest.  As staff, we are responsible for our work performance, actions, and interactions with regard to our customers, city, department and one another.

Professionalism - We take pride in quality service and truthful, honest, and dependable actions.  We are committed to proficiency, reliability, and excellence in all aspects of our conduct and performance.  As a learning organization, our department values the expertise of its staff and prioritizes training. 

Customer Service - We prioritize customer service in our interactions with the public.  We anticipate needs, respond quickly, and deliver customer-focused solutions.  The goal of all staff is to make sure that customers are well-served.

Regulatory Services

Public Service Center
250 S. 4th St., Room 401
Minneapolis, MN 55415

Last updated Jan. 29, 2013