Public Works

Surface Water and Sewers
1911 E. 26th St.
Minneapolis, MN 55407
(612) 673-2405

Contact Information - Who to Call and When

Sewer Problems
Street Flooding Problems  

Water Contamination

Construction and Permits

Street Maintenance

Sewer Problems

Description of Issue

Who to Contact

When to Call

Phone Number

Sewage backs up in your home or business through your toilet, tub or floor drain

Sewer Operations

Weekdays

(7:00 a.m. to 3:30 p.m.)

After Hours

(612) 673-5625

 

(612) 490-5568

To report a problem or suspected break in a sanitary sewer pipe or storm drain pipe

Sewer Operations

Weekdays

(7 a.m. to 3:30 p.m.)

After Hours

(612) 673-5625

 

(612) 490-5568

To report problems with sewer odors, or sink holes or voids in the street

Sewer Operations

Weekdays

(7:00 a.m. to 3:30 a.m.)

After Hours

(612) 673-5625

 

(612) 490-5568

Street Flooding Problems

Description of Issue

Who to Contact

When to Call

Phone Number

To report flooding or drainage problems on streets or alleys

Sewer Operations

or

Surface Water & Sewers Information

Weekdays

(7:00 a.m. to 3:30 p.m.)

After Hours

(612) 673-5625

 

 (612) 490-5568

To get a storm drain inlet (catch basin) unplugged

Sewer Operations

Weekdays

(7:00 a.m. to 3:30 p.m.)

After Hours

(612) 673-5625

 

(612) 490-5568

To get a FEMA floodplain designation

Minneapolis Zoning Department

Weekdays

(8:00 a.m. to 4:30 p.m.)

(612) 673-5836

To get storm or sanitary sewer information or flooding history for your area

Surface Water & Sewers Information

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-2405

Water Contamination

Description of Issue

Who to Contact

When to Call

Phone Number

To report illegal dumping of anything besides clean water into the storm drain system

Minneapolis Environmental Services

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-3867

To report suspected illicit discharge of industrial wastes to the storm drain system

Minneapolis Environmental Services

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-3867

To report accidental chemical spills on streets or roadways

911

or

Street Maintenance & Repair

24 hours/day

7 days/week

911

or

(612) 673-5720

To report suspected water quality problems at lakes, streams or rivers

Minneapolis Park and Recreation Board

Weekdays

(8:00 a.m. to 4:30 p.m.)

(612) 230-6400

To report suspected water-borne illnesses or disease-causing contamination of surface or ground water

Minneapolis Environmental Services

or

Hennepin County Infectious Diseases

or

Minnesota Department of Health -  Acute Disease Investigation and Control Section

Weekdays

(8:00 a.m. to 4:30 p.m.)

(612) 673-2170

 

 

(612) 543-5230

 

 

(612) 676-5414

To report problems with an untidy garbage disposal

Minneapolis Solid Waste & Recycling

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-2917

To report problems with animal waste on private property

311

Weekdays

(7:00 a.m. to 7:00 p.m.)

311

or

(612) 673-3000

To hear updates about possible beach closings

Minneapolis Park and Recreation Board Swimming Beaches

24 hours/day

7 days/week

(612) 313-7713

Construction & Permits

Description of Issue

Who to Contact

When to Call

Phone Number

If you are planning a project that requires an Erosion & Sediment Control Permit

CPED / Minneapolis Development Review

 

(612) 673-3000

If you are planning a project that requires an Erosion & Sediment Control Plan

Jeremy Strehlo

Weekdays

(9:00 a.m. to 3:30 p.m.)

(612) 673-3973

If you are planning a project that requires a Stormwater Management Plan

Jeremy Strehlo

Weekdays

(8:00 a.m. to 4:30 p.m.)

(612) 673-3973

To report a construction site erosion control problem, such as dirt or sand from a construction site spilling onto the street and washing into a storm drain or body of water

Minneapolis Environmental Services

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-3867

To get a permit for rainleader disconnection or area drains that are connected to the sanitary sewer system

Minneapolis Environmental and Safety

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-5899

To get a permit for a utility connection to a City storm or sanitary main

Utility Connections

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-2451

To get information on a public storm drain project or sanitary sewer project in your area

Sewer Operations

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-5627

To get information on storm drain or sanitary sewer locations

Surface Water & Sewers Information

Weekdays

(7:00 a.m. to 3:30 p.m.)

(612) 673-2405

Street Maintenance

Description of Issue

Who to Contact

When to Call

Phone Number

To request street sweeping

Street Maintenance

24 hours/day

7 days/week

(612) 673-5720

To report any problem on streets or sidewalks, and you are unsure of the cause, or if the problem requires immediate action

311

or

Street Maintenance

24 hours/day

7 days/week

311

or

(612) 673-3000

or

(612) 673-5720

 

Last updated Mar 31, 2017

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Accessibility:
For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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