Non-Emergencies Not Requiring A Police Officer At The Scene
Minneapolis 311 is available for reporting by telephone the non-emergency crimes or incidents listed below that do not require a police response.
Minneapolis residents, businesses and visitors can dial 311. Persons calling from outside the city may call (612) 673-3000. 311 Customer Service Agents are available to take reports Monday through Friday from 7:00 a.m. to 7:00 p.m.
Reports taken by 311 include incidents that occurred some time ago, where there is or is not suspect information and where there is no physical evidence. If you have any evidence, call 612-348-2345 to request a police response.
The types of police reports taken by 311 are:
- Abandoned bicycles
- Bicycle Parking Issues
- Credit card/ATM fraud
- Damage to property, vehicle or cemetery (excluding burglary, forced entry, or attempted burglary of a residence, garage or business). When reporting vehicle damage, have the make, model, license plate number, insurance company name and policy number available when you call.
- Failure to pay for gasoline
- Failure to pay hotel, restaurant or entertainment debts
- Failure to pay taxi fare
- Harassing and obscene phone calls
- Identity theft
- Lost property
- Theft by swindle
- Theft from building
- Theft from coin operated device
- Theft from motor vehicle (have vehicle information available, including make, model, license plate number, insurance company name and policy number)
- Violation of restraining order
- Violation of visitation rights
NOTE: The estimated value using the Online police report, can not exceed $1000.00. The estimated value that can be reported to 311 can not exceed $5000. To report an amount larger than $5000, please contact the appropriate Minneapolis Police Precinct. If you don’t know the precinct, call 311 or use the Police Precinct Finder.
If you are outside Minneapolis city limits or unable to reach 311, call (612) 673-3000.
For TTY/TDD customers please dial (612) 673-2157.
Minneapolis 311 does not take reports pertaining to assault; sexual assault; domestic assault; terroristic threats; theft from person; violation of protection orders; stolen cars; car accidents; hit and run accidents; arson; bias crimes; parental kidnapping and burglary of business, apartment, house or duplex. These incidents should be reported to 911.
If you are unsure of how to report a crime or incident, call 9-1-1 and the operator will direct you.
Last updated Oct. 23, 2013