City of Minneapolis begins using paperless postal system

The City of Minneapolis has begun using Zumbox – a secure, paperless mail service – as an additional way to communicate with city residents and businesses. Minneapolis joins New York City, Newark, NJ, and San Francisco in Zumbox’s national rollout and becomes the first Midwestern city to embrace paperless mail. Minneapolis residents can view their mail by going to and entering their home or business street address.

The City will use Zumbox as another tool to send online versions of paper mailings such as public notices, information on Snow Emergencies, street sweeping, recycling and more. This enables residents to view their mail online the same way they view it on paper. In turn, residents may have the option to go paperless in the future and receive some City mail exclusively via Zumbox, which is delivered immediately and can be accessed at any time from any location.

The initial mail that the City is sending via Zumbox includes a welcome letter from Mayor R.T. Rybak and Council President Johnson. Among other important city news, folks will also receive a reminder about two upcoming public hearings on the 2010 budget, the first of which is happening Thursday, Nov. 19 at 6:05 p.m., Room 317, City Hall.

Zumbox is a web-based platform that powers the world’s first paperless postal system. For every U.S. street address, there is a corresponding Zumbox – a digital mailbox – which enables postal mail to be sent as digital files and received online with no paper and no scanning. This new category – paperless mail – represents the first practical alternative to traditional postal systems. When using Zumbox, municipal governments will eventually save on printing, paper, and postage costs, reduce their environmental impact, and connect with residents through an entirely new and interactive communications channel.

The Zumbox platform represents a one-of-a-kind communications channel for municipal governments. For the first time, city leaders can send secure, electronic correspondence (paperless mail) to their residents using delivery criteria such as neighborhoods, ZIP codes, entire cities, or a specific list of street addresses. This will include an automatically updated "News and Events" RSS feed that will feature the most current news from the City, and also letters, utility bills, public notices, newsletters, permits, videos, and much more. Zumbox is making its service available to municipal and state governments free of charge. There is no cost for consumers to receive paperless mail via Zumbox.

Nov. 16, 2009

Published Nov 17, 2009



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