Upgrade to Microsoft Office 2016 with OneDrive starting soon

Starting May 21, IT will begin upgrading the Microsoft Office suite on City computers from the 2010 version to the 2016 version. The software installation will roll out by department with the goal of all City computers receiving the newer version by the end of summer.

Employees who signed up for the early adopters program have already upgraded to Office 2016. They've provided valuable input on the upgrade process and new features. In a survey of their experience so far, early adopters said:

While most early adopters said the transition to Office 2016 was smooth, they helped work through issues and identified training needs. As a result, a variety of resources, including classroom sessions, are available to help you get familiar with the new software. Visit the Office 2016 learning resources webpage for more information.

Tentative installation schedule 

On a weekly basis, the software will be available to a different group of departments. The scheduled deployment dates are tentative and will be confirmed with departments as the rollout progresses. 

As your department’s deployment date approaches, you will receive information on the self-installation process and training resources. When the software is deployed to your computer, you will be able to install it at your convenience when connected to the City network.   

Date available
(subject to change)


May 21

Board of Estimate and Taxation, Communications, Intergovernmental Relations, Internal Audit, Neighborhood and Community Relations, Youth Coordinating Board

May 29

Animal Care and Control, Assessor, City Coordinator

June 4

Attorney, Civil Rights, Human Resources, Mayor

June 11

Convention Center

June 18

311, City Clerk, City Council, Elections, Health

June 25

Emergency Management, Public Works Administration, Regulatory Services

July 2

Finance and Property Services

July 9

Community Planning and Economic Development

July 16


July 23


July 30

Public Works: Fleet Services, Transportation Engineering & Design, Transportation Planning & Programming, Solid Waste & Recycling

Aug. 6

911, Public Works: Surface Water & Sewer, Traffic & Parking Services, Transportation Maintenance & Repair, Water Treatment & Distribution

IT will be monitoring the rate of the installations. For anyone choosing not to use the self-install process, IT will coordinate an automatic installation time. Shared machines within departments will also get the upgraded software at a specific deployment date and time.  

About Office 2016

Microsoft Office 2016 is the newest version of the Microsoft Office suite. Programs included in the upgrade are:  

The new versions have improved collaboration capabilities, making it easier to share documents and work with others at the same time. You can also collaborate from anywhere using the online versions of the programs by logging in to Office.com with your City email and network password. Additional improvements include:

Resources and support

You can join instructor-led sessions covering the Office 2016 mobile features and functions new to the City. If you are a novice computer user or prefer group learning and instructor-led practice, this session may be for you. The Office 2016: Mobile Features and Functions New to the City session will focus on collaboration and communication using Office.com, OneDrive, OneNote and Skype for Business. 

Weekly classes will start May 22. You can register in COMET using the keyword “Office 2016.” It is recommended you select a session date near your department’s deployment date. 

If you already use Office 2013 or Office 2016, prefer to do self-paced learning or don’t have time to attend an instructor-led session, all the class resources are available on the Office 2016 learning resource webpage.

For additional support, you can contact the IT Service Desk by phone, chat or email. Agents are available to assist 5:45 a.m.-midnight Monday-Friday and 9 a.m.-7 p.m. on weekends.

Published May 15, 2018



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