Counseling service can help you address medical, legal, financial or personal issues

Are you facing a medical, legal, financial or emotional issue? If so, you don’t have to figure it out on your own.

The City’s employee benefits package includes access to a confidential counseling service that can be reached 24 hours a day, seven days a week. The Employee Assistance Program, offered through Medica, can help you with these and other concerns: 

Three sessions with a counselor are available at no charge. An initial consultation with an attorney is available free of charge. If additional legal services are needed, employees are eligible for a discounted rate.

Services can be accessed by phone and online and by appointment in person. To reach the Employee Assistance Program counseling hotline, call 1-800-626-7944.

To learn more, visit and click “My Benefits & Programs” (use access code: medica). 

Published May 27, 2014



Contact us

Email updates

Find a service

About this site

For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 


311 call center

TTY relay service


facebook25x25 twitter25x25 youtube25x25 Minneapolis311icon logo tv 14 footer icon image linkedin_32x32