Workshops can help you find solutions to everyday challenges at work

Recognizing that we all face challenges at work, Human Resources is offering a series of workshops aimed at helping employees handle those challenges. You can enroll in one, two or all three of these free classes. All workshops will be held in Room 101, City of Lakes building, 309 2nd Ave. S.


Dealing with difficult behaviors
Wednesday, Sept. 18
9 – 10:30 a.m.

Workshop participants will receive guidelines about interacting and coping with difficult behaviors they face in both their personal and work lives. The class will help participants identify difficult behavior types, understand the impact of difficult behavior, explore techniques to address difficult behavior and learn coping skills.

Generations at work
Tuesday, Oct. 29
10 – 11:30 a.m.

Each generation brings its own values, rules and styles to the workplace and that can sometimes result in conflict and unproductive competition. This workshop will outline how each generation approaches work, explore the values and strengths of each generation, and offer techniques for creating harmonious work teams.

Dealing with negativity in the workplace
Thursday, Dec. 12
1 – 2:30 p.m.

This workshop will focus on how negativity surfaces in the workplace and explore the relationship between change and negative behavior. Workshop participants will learn to identify ways to stay focused, productive and positive as well as how to help others overcome negativity.

How to enroll in these workshops

  1. Log in to HRIS
  2. Click the “Learning and Development” link
  3. Click on “My Learning” and then “Search Catalog”
  4. Type a key word in the search text box (e.g., generations)
  5. Click on the “Search Catalog Items” button
  6. Click on the “Course Title” link (e.g., Generations at Work)
  7. Click on “View Details” to check available seats  
  8. Click on the “Enroll” button
  9. Click “Submit Enrollment.”

About the workshop presenters

These workshops are presented by training professionals from OptumHealth, an organization that works to improve people’s health and make the health system work better for its clients. The services offered by OptumHealth are part of the benefit package offered to City employees through Medica, the City’s health insurance provider. Workshops presentations may be followed by discussions facilitated by City Human Resources staff.



Published Sep 4, 2013