Nearly 500 computers to get memory upgrade to prepare for Windows 7 transition

This month, Information Technology staff will begin the process of upgrading the memory capability of 482 of the City’s computers. The upgrade is needed to prepare for the City’s 2013 move to the Windows 7 operating system, which requires that each machine have at least 2 gig of memory. Over the past few months, IT staff audited the records for the City’s more than 3,000 computers and identified 482 desktops and laptops which aren’t scheduled to be refreshed in 2013 or don’t have enough memory to support Windows 7.

The memory upgrade will be handled over the course of the next three months. This week, IT will send emails to 116 City employees who are scheduled for October to let them know that a staff member will be stopping by their workstation to install the additional memory. Computer user must be on hand during the 20-minute upgrade process to ensure no programs or documents are lost during the installation.

Once the first group of computers is upgraded, IT staff will begin upgrading the next set of computers. The process will be repeated until all of the upgrades are complete.

The machines needing extra memory are not concentrated in any particular department, so the upgrade is being done on a computer-by-computer basis. To see if your computer is one of the machines needing a memory boost, visit http://citytalk/it/help/WCMS1P-099006 and then do a search through the Excel document for your name.  The November and December lists will be posted later this month.

The goal is to complete the memory installations by the end of 2012 so that the City is ready to begin the department-by-department transition to Windows 7 in early 2013. The City needs to transition to the Windows 7 operating system because it takes many months to complete an operating system upgrade, and the City needs to prepare for the time when the current XP operating system will no longer be supported. Once the transition to Windows 7 is made, City computer users should not see any difference in how they use individual applications such as Word or Excel. The change will be more evident in the look and feel of your desktop, and how you locate your web browser, My Computer or other programs.

 

Published Oct. 10, 2012