311 mobile app is newest way to report potholes, graffiti, broken streetlights and more

Reporting potholes, graffiti, and broken street lights to the City of Minneapolis is easier thanks to the launch of the new Minneapolis 311 mobile application.

Folks can now report issues to the City through a free app on their iPhones, iPads and Androids without calling 311 or visiting the City’s website. People who use BlackBerrys or Windows Phones can report service requests to Minneapolis 311 by visiting SeeClickFix.com on their mobile browsers.

With the July 18 launch of the mobile app, folks can now report these issues to Minneapolis 311:

GPS will provide the location of the service request and people will also be able to submit a photo to add more detail to their request. Just like making a request by calling 311 or using the City’s website, the person making the service request will be able to follow their request from start to finish. Service requests with the app can be made any time of day whether or not 311 is open for business and the request will be reported to the appropriate City department immediately.

Nine service requests are now available through the new app and more will be added throughout the year as the seasons change.

SeeClickFix created the app for the City of Minneapolis, and Kana Software, Inc. is providing the technological framework to route the service requests to the appropriate City departments.

The mobile app is available in the app stores for iPhone, Android, and Blackberry devices by searching “Minneapolis 311.” Folks can also find a link to the app on the City’s website.

For your safety and the safety of others, please don’t use the 311 app while driving.

 

Published Jul. 18, 2012